How do I track my order?
Enter your tracking number in the tracking section, select your carrier, and click "Track My Order" to view updates.
What should I do if my tracking number isn’t working?
Tracking numbers may take 24–48 hours to update. If the problem continues, please contact our support team
Can I change my delivery address after placing an order?
Unfortunately, we cannot change the delivery address once the order is shipped. Contact us for assistance
My tracking shows "Delivered," but I haven't received my package. What should I do?
Check with neighbors, building management, or your local post office. If you still can't locate it, contact us for help.
What products do you sell?
We offer a wide variety of products, including clothing, accessories, home essentials, tech gadgets, and more—all carefully selected for quality and value.
Where do you ship?
We currently ship to the US and Canada. Please check our shipping policy for more details on delivery times and areas we serve.
How long does shipping take?
Shipping times typically range from 7–14 business days, depending on your location. Once your order ships, we’ll send you a tracking number for updates.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the US and Canada.
What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging. For more details, please visit our Return Policy page or contact us directly.
How can I contact customer support?
You can reach us through our contact form, email, or social media. Our team is here to assist you with any inquiries or concerns.
Are my payments secure?
Absolutely. We use secure payment gateways to ensure your personal and financial information is protected.
Do you offer discounts or promotions?
Yes, we regularly run promotions and special offers. Sign up for our newsletter to stay updated on the latest deals!
Can I cancel or modify my order?
You can request a cancellation or modification within 24 hours of placing your order. Contact our support team as soon as possible for assistance.
